“The customer is part of Losán and vice versa.”
Nazar has been putting his heart and soul into his job as a production leader at Losán for more than 17 years already. “It’s a great company to work for”, says Nazar. “I get a lot of freedom and responsibility and there are plenty of career opportunities within the company.”
As a production leader, Nazar oversees production and process quality in the factory. He also transposes the customer’s wishes into suitable solutions. He’s always interested in the question behind the question. “The main thing is that we supply quality”, says Nazar. “Obviously the price is also important, but ultimately quality always wins out. Our customers trust us and assume that the products that we supply are of good quality.”
Nazar says that every day is different at Losán. “It’s a small company and many of our employees have been working here for several years already. The ambience is great. People are always willing to lend a hand or work overtime, in the event of machine downtime or when we need to complete an order. Both the people in the office and the people in production: everyone feels involved and rolls up their sleeves.”
At Losán they want to surprise customers and offer them an experience. Nazar: “The customer is part of Losán and vice versa. We believe in open and honest communication with our customers. At the same time, we always strive to offer them a hassle-free experience.”
“My wife sometimes says: ‘Don’t get him started on Losán or he won’t stop talking'”, Nazar says with a laugh. “But she’s right. I love my job. I can’t remember ever not having wanted to go to work. Obviously we do call each other to account if things don’t go as they should but ultimately it’s not what you say, but how you say it that makes a difference. We treat each other with respect.”
Nazar Al-Sadoon, Production Manager LosánNL
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